Privacy Policy
AEON GPTO ("we", "our", "us"), operated by [Company Name], is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI visibility monitoring platform at aeongpto.com.
1. Information We Collect
We collect information you provide directly to us:
- Account information: Name, email address, company name, and password when you register.
- Brand data: Brand names, competitor names, and search queries you enter for monitoring.
- Payment information: Billing details processed securely via Stripe. We do not store card numbers.
- Usage data: How you interact with our dashboard, features used, and session information.
- Communication data: Messages you send us via email or support channels.
2. How We Use Your Information
- Provide, operate, and improve the AEON GPTO platform.
- Monitor AI engine responses for your brand mentions (core service).
- Process subscription payments and manage your account.
- Send service notifications, weekly reports, and product updates (you may opt out).
- Detect and prevent fraud, abuse, or violations of our Terms of Service.
- Comply with legal obligations under Korean law (개인정보보호법) and applicable international regulations.
3. AI Engine Monitoring
Our core service queries third-party AI engines (including but not limited to OpenAI ChatGPT, Anthropic Claude, Google Gemini, Perplexity) using your provided search queries. We transmit only the query text — we do not share your account credentials, personal data, or proprietary information with these engines. Responses are stored on our servers to track trends over time.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
- Service providers: Stripe (payments), AWS/GCP (infrastructure), Resend/SendGrid (email). Each is bound by data processing agreements.
- Legal requirements: If required by law, court order, or governmental authority in Korea or applicable jurisdictions.
- Business transfers: In the event of a merger, acquisition, or sale of assets, with notice provided to you.
5. Data Retention
We retain your account data for as long as your subscription is active, plus 90 days after cancellation. Monitoring history (AI response data) is retained for 24 months and then anonymised or deleted. You may request deletion at any time.
6. Your Rights (GDPR / 개인정보보호법)
- Access: Request a copy of your personal data.
- Correction: Update inaccurate information.
- Deletion: Request erasure of your data ("right to be forgotten").
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing for marketing purposes.
To exercise any right, email [email protected]. We respond within 30 days.
7. Cookies
We use strictly necessary cookies for authentication sessions. We do not use advertising or tracking cookies. Analytics are conducted via privacy-preserving methods that do not identify individual users.
8. Security
We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
9. International Transfers
Our servers may be located in the United States or European Union. By using AEON GPTO, you consent to transfer of your data to these jurisdictions, which may have different data protection laws than your country of residence.
10. Children's Privacy
Our service is intended for business users aged 18 and over. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy. We will notify you via email and update the "Last updated" date above. Continued use of the service after changes constitutes acceptance of the revised policy.
12. Contact Us
Questions or complaints about our privacy practices:
- Email: [email protected]
- Website: aeongpto.com
- Address: [Your registered business address, Korea]
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